We have many experienced Trainers and Experts

Mai O'Donnell

Founder of The Manners and Mindset Academy

Mai O'Donnell, an experienced etiquette trainer, is passionate about teaching proper etiquette and social skills to help individuals improve their personal and professional lives

• Founder and Director of THE MANNERS AND MINDSET ACADEMY, overseeing the development of the Master Your Manners course series and collaborating with international instructors for various other courses

• Co-author of the book "AROUND THE WORLD WITH ETIQUETTE," published in English, alongside etiquette instructors from 24 countries

• International Ambassador in the UK for the International Federation of Image Consultants (IFIC)

• 18 years of experience in business consulting and 8 years in etiquette training, enhancing service quality for numerous businesses in Vietnam and abroad

• Certified in "International Etiquette & European Dining" from the UK

• Graduated with honours from the top University in Vietnam

• Recipient of a full scholarship from the Japanese Government to study at Osaka University's School of Foreign Languages, Japan

Ms. Reika Tokihisa

Colour Analysist & Personal Stylist

• Worked for International Airlines Companies such as Singapore Airlines for 11 years

• Worked and lived in Singapore and Austria for 7 years

• Manners Instructor since 2008. Conducted several seminars in etiquette, communication, global matters, management training and hospitality for domestic and overseas companies.

• Holds hospitality instructor qualifications certified by Ministry of Economy, Trade and Industry in Japan only issued to 10 people.

• Personal colour analyst and image consultant since 2013. Aiming to improve the image of the clients, personally or professionally through fashion, appearance, behavior, and communication.

• Holds a qualification in colour analysis certified by The Colour Style Consultant Association of Japan and Makeup Advisor.